About us
Sadie may be artificial, but she’s fueled by real people who understand service businesses inside and out.
Our Story
Our Story
Our Story
Our Story
How Sadie was born
Sadie was born out of a collaboration between passionate tech experts and seasoned industry professionals. We recognized the challenges service businesses face in balancing customer interactions and daily operations, and we set out to create a solution.
Sadie streamlines call handling, booking, and customer inquiries, empowering businesses to focus on what they do best: delivering exceptional customer experiences.
Our mission is to make advanced technology accessible and practical for every business, regardless of size, enabling seamless operations and exceptional customer service.
Guiding Principles
Guiding Principles
Guiding Principles
Guiding Principles
What drives us
Customer-first mindset
Every feature is designed to enhance the experience for your guests and your team.
Customer-first mindset
Every feature is designed to enhance the experience for your guests and your team.
Customer-first mindset
Every feature is designed to enhance the experience for your guests and your team.
Customer-first mindset
Every feature is designed to enhance the experience for your guests and your team.
Innovation with impact
We believe in creating tools that deliver measurable results and solve real problems.
Innovation with impact
We believe in creating tools that deliver measurable results and solve real problems.
Innovation with impact
We believe in creating tools that deliver measurable results and solve real problems.
Innovation with impact
We believe in creating tools that deliver measurable results and solve real problems.
Simplicity at the core
Sadie ensures a seamless experience for both businesses and their customers.
Simplicity at the core
Sadie ensures a seamless experience for both businesses and their customers.
Simplicity at the core
Sadie ensures a seamless experience for both businesses and their customers.
Simplicity at the core
Sadie ensures a seamless experience for both businesses and their customers.
Our Team
Meet the humans
Mitch Bourassa
Partner
Michael Radovan
CTO
Joshua Pulford
Head of Customer Success
Jawad Zakhour
Sr Software Engineer
Alex Bitar
Sr Software Engineer
Omar Itani
Software Engineer
Nour Kachmar
QA Engineer
Desiree Blair
Senior Business Development Manager
Mohammad Ballouz
Software Engineer
Ernesto Aragon
UX-UI Designer
Karine LaRocque
Marketing Manager
Our Team
Meet the humans
Mitch Bourassa
Partner
Michael Radovan
CTO
Joshua Pulford
Head of Customer Success
Jawad Zakhour
Sr Software Engineer
Alex Bitar
Sr Software Engineer
Omar Itani
Software Engineer
Nour Kachmar
QA Engineer
Desiree Blair
Senior Business Development Manager
Mohammad Ballouz
Software Engineer
Ernesto Aragon
UX-UI Designer
Karine LaRocque
Marketing Manager
Our Team
Meet the humans
Mitch Bourassa
Partner
Michael Radovan
CTO
Joshua Pulford
Head of Customer Success
Jawad Zakhour
Sr Software Engineer
Alex Bitar
Sr Software Engineer
Omar Itani
Software Engineer
Nour Kachmar
QA Engineer
Desiree Blair
Senior Business Development Manager
Mohammad Ballouz
Software Engineer
Ernesto Aragon
UX-UI Designer
Karine LaRocque
Marketing Manager
Our Team
Meet the humans
Mitch Bourassa
Partner
Michael Radovan
CTO
Joshua Pulford
Head of Customer Success
Jawad Zakhour
Sr Software Engineer
Alex Bitar
Sr Software Engineer
Omar Itani
Software Engineer
Nour Kachmar
QA Engineer
Desiree Blair
Senior Business Development Manager
Mohammad Ballouz
Software Engineer
Ernesto Aragon
UX-UI Designer
Karine LaRocque
Marketing Manager
Boost your business with Sadie today
Get a personalized demo to see how Sadie’s 24/7 AI call handling can optimize your operations and boost your bottom line.
Boost your business with Sadie today
Get a personalized demo to see how Sadie’s 24/7 AI call handling can optimize your operations and boost your bottom line.
Boost your business with Sadie today
Get a personalized demo to see how Sadie’s 24/7 AI call handling can optimize your operations and boost your bottom line.
Boost your business with Sadie today
Get a personalized demo to see how Sadie’s 24/7 AI call handling can optimize your operations and boost your bottom line.
Give Sadie a call
See how easy it is for your customers to book services, inquire about offerings, and get their questions answered—all with Sadie’s intuitive, always-on assistance.
Give Sadie a call
See how easy it is for your customers to book services, inquire about offerings, and get their questions answered—all with Sadie’s intuitive, always-on assistance.
Give Sadie a call
See how easy it is for your customers to book services, inquire about offerings, and get their questions answered—all with Sadie’s intuitive, always-on assistance.
Give Sadie a call
See how easy it is for your customers to book services, inquire about offerings, and get their questions answered—all with Sadie’s intuitive, always-on assistance.